New Users – Waiting Room 2 (please do not use the link below if you are already registered with Waiting Room 1)
The Waiting Room 2 is the latest version of online patient services which allows patients to book their own appointments without any interaction from practice staff and order prescriptions online. You can now also view part of your detailed medical record, however, you will be required to read and complete an additional consent form (please see 'Consent to view Coded Medical Records' below or ask at the reception desk).
It also allows parents and carers to take a more active role in patient care, enabling more than one patient to be registered under one email address. If you wish to give others permission to access your online account including ordering repeat prescriptions, booking appointments etc you will need to complete a 'Consent to Share Personal Details Form' and provide a form of identification. Please note that from the age of 11, children will have to complete the 'Consent to Share Personal Access Form' or they will need their own email account. This is a National decision made by the Department of Health and one which we have no influence over.
How to Register:
- Attend the surgery and complete a registration form and show two types of ID, preferably one should be photographic (forms of acceptable ID are as follows: passport, driving licence, utility bill, birth/marriage certificate, bank statement) If you are unable to attend the surgery please contact reception on 01752 776772.
- Register online at https://thewaiting-room.net/
- Copy & Paste or Manually Type the three pieces of information that the surgery email you, this is your account ID, your Linkage Key and your ODS code.
- Click on ‘Link’ and your account will be activated.
Existing Users – Waiting Room 1
Some of you may already be aware of and using Waiting Room 1, if you are one of these people then you DO NOT need to register again.
What you need to do:
Following our ‘Go Live’ date of 2nd August 2017 you need to go to the Waiting Room 1 homepage and login as usual or click this link to take you there; http://twr1.thewaiting-room.net.
If you have forgotten your password you will need to contact the surgery to request an account reset, this can take up to 2-3 days as we have to request this from our clinical supplier.
Any problems, please contact the surgery who will be happy to help.
Waiting Room 2 Sign Up Form
Consent to Share Personal Details Form
Consent to View Coded Medical Records
Waiting Room User's Guide