Reception and enquiries

Reception and enquiries

How can we help you?

Can’t find what you’re looking for?

Treatment Room

Treatment Room

Lets see what we can do…

Get immediate help with minor illnesses and injuries:

A to Z of Health

Pharmacists can also advise on minor illnesses and injuries:

Alternatively you can visit your nearest Minor Injury Unit:

Derriford Hospital
Derriford Road
Crownhill
Plymouth
PL6 8DH
Tel: 01752 202 082
Open 24 Hours
Cumberland Centre
Damerell Close
Devonport
Plymouth. Devon
PL1 4JZ
Tel: 01752 434 400
Open 08:30 – 22:00

If you wish to get advice or see a Nurse or Doctor, please visit our Consulting Room.

Consulting room

Consulting room

How can we help you?

For Forms, Medicals, Test results and Certificates please visit Reception.

For Health reviews, including Asthma reviews and Smoking cessation please visit our Health Review and Assessment Clinic.

Speak to someone now – Call NHS 111. 

NHS 111

Check your symptoms, visit NHS 111 Online.
Call 111 at any time, 24 hours a day. You will speak to NHS professional staff who will help guide you on any medical issue.
Calls are free from landlines and mobiles.
Get fast help from a Pharmacist with various conditions such as minor cuts, sprains, aches, colds, headaches, rashes, cystitis.

Visit a Pharmacist

  • No appointment necessary
  • Many pharmacists have a confidential area
  • Open till late and at weekends
See a Nurse for conditions such as vaccinations, sexual health, contraception, blood pressure checks, health reviews, wound management, cervical screening and lifestyle advice.

Contact a Nurse

Book an appointment on the phone01752 776 772
Get medical advice and treatment from a Doctor.

Contact a Doctor

Book an appointment on the phone01752 776 772

COVID-19 Support Room

COVID-19 Support Room

How can we help you?

If you think you might have coronavirus or you’ve been in close contact with someone who has it visit NHS 111 online coronavirus service for advice.

Well-being while staying at home

Taking care of your mind as well as your body is really important while staying at home because of coronavirus (COVID-19).

Visit NHS Every Mind Matters for advice, practice advice and support groups.

If you cannot wait to see a doctor and feel unable to cope or keep yourself safe, it’s important to get support.

Get urgent support now.

Keeping Active

To stay fit and healthy whilst at home, try the NHS Home workout videos.

Advice for patients with pre-existing conditions

 

Additional Information

Advice for Vulnerable Patients

Wellbeing Centre

Wellbeing Centre

Lets see what we can do…

Bereavement

BCS Plymouth

The Bereavement Counselling Service (BCS) is a charity which offers specialist bereavement counselling in response to complicated grief and traumatic loss.

Telephone: 01752 349 769

Website: www.bcsplymouth.co.uk

Email: enquiries@bcsplymouth.com

Bereavement at Plymouth Hospitals

They provide sensitive, sympathetic support and assistance to the individual needs of bereaved relatives and carers to help them through the procedures following the death of a patient at the hospitals.

Telephone: 01752 439 492 or 01752 439 743

Website: www.plymouthhospitals.nhs.uk

Carers

Plymouth Help and Support for Carers

If you’re over 18 and look after a partner, family member, or friend with an illness or disability, you can ask for a carer’s assessment via their website to look at how caring affects you and the sort of help you need.

Telephone: 01752 668 000

Website: www.plymouth.gov.uk

Email: customerservices@plymouth.gov.uk

Devon Carers

Devon Carers is an information and support service run by six organisations working together to improve the quality of services for all carers in Devon. They provide information, assessment and support for carers living in the Devon County Council area or caring for someone living in the Devon County Council area. They have staff based all across Devon.

Telephone: 03456 434 435

Website: www.devoncarers.org.uk

Carers UK

They’re here to make sure that no matter how complicated your query or your experience, you don’t have to care alone.

Telephone: 020 7378 4999

Website: www.carersuk.org

Child Health

School Nursing Service

The school nurse team offers public health advice and support to school aged children and their families.

Telephone: 01752 434 119

Website: www.livewellsouthwest.co.uk

Childhood illness visual guide

Use this visual guide to help you identify common conditions and illnesses that may affect your child. Includes conditions such as measles, slapped cheek syndrome, chicken pox and warts.

Website: www.nhs.uk

Vaccination planner

Download a personalised vaccination calendar, which highlights the dates your child needs to have their vaccinations by.

Download from: www.nhs.uk

Community Groups

Down's Syndrome - Plymouth and Area Support Group

The group’s aim is to provide thoughtful and understanding support, share useful and relevant information, celebrate achievement and success, have fun together and build friendships.

Telephone: 0333 1212 300

YMCA Plymouth

YMCA Plymouth enables people to develop their full potential. Young people are the focus of much of their work, but helping to ensure that young people have the best chances in life also means supporting parents and families, to help create a supportive, inclusive and energising community where young people can truly belong, contribute and thrive.

Telephone: 01752 201 918

Website: www.ymcaplymouth.org.uk

Email: enquiries@ymcaplymouth.org.uk

Meetup Plymouth

Meetup groups you can find in Plymouth.

Website: www.meetup.com

Plymouth IVC

Plymouth IVC is a vibrant and friendly social club based in the historic south west country city of Plymouth, Devon. There’s always something happening in the club, theme nights, pub nights, meals out, cinema, theatre and concerts, walking, book club, weekends away and many other varied activities.

Website: www.plymouthivc.org

Domestic Abuse

Plymouth Domestic Abuse Services (PDAS)

Plymouth Domestic Abuse Services provide support for men, women and children who need advice and protection from domestic abuse. They offer a wide range of help including a refuge, one-to-one support and confidential advice.

Telephone: 01752 252 033

Website: www.sanctuary-supported-living.co.uk

Email: pdas@sanctuary-housing.co.uk

Women's Aid

Women’s Aid is the national charity working to end domestic abuse against women and children.

Twitter: @womensaid

Facebook: @womensaid

Telephone: 0808 2000 247

Website: www.womensaid.org.uk

Email: helpline@womensaid.org.uk

Men's Advice Line

Advice and support for men experiencing domestic violence and abuse.

Telephone: 0808 801 0327

Website: www.mensadviceline.org.uk

Email: info@mensadviceline.org.uk

Drugs and Alcohol

Harbour Centre Plymouth

Harbour is there to help anyone, including family and friends, affected by the misuse of drugs and alcohol by providing information, education, assessment and care co-ordination. They manage community based treatment services and work together with other services, voluntary, private and public, to see that every available option to address individual needs is explored.

Telephone: 01752 434 343 or 01752 434 567

Website: www.harbour.org.uk

Email: harbourcentre@harbour.org.uk

Talk to Frank

If you have a problem with drugs, Talk to Frank for friendly, confidential drugs advice.

Telephone: 0300 123 6600

Text: 82111

Website: www.talktofrank.com

Email: frank@talktofrank.com

Drinkline

If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.

Telephone: 0300 123 1110

Alcoholics Anonymous

Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.

Telephone: 0800 917 7650

Website: www.alcoholics-anonymous.org.uk

Email: help@aamail.org

More tools and apps
Depression, Anxiety & Stress

Wellbeing Champions

Wellbeing at Work have over 100 trained and supported Wellbeing Champions, making a difference in their workplace. Strong evidence shows how having a healthy workforce using effective workplace programs and policies can reduce health risks and improve the quality of life for all workers.

Twitter: @wellbeing_work

Telephone: 01752 437177

Website: www.wellbeingatworksouthwest.co.uk

Email: wellbeingat.work@nhs.net

WorkFit

WorkFit offers free 1:1 support to employees whose mental or physical health is affecting their employment. WorkFit Plymouth is a fast-track, early intervention model of support for people with mental health and musculoskeletal conditions.

Telephone: 01752437177

Website: www.wellbeingatworksouthwest.co.uk

Email: workfit.plymouth@nhs.net

Livewell Southwest

Livewell Southwest is a recognised provider of integrated health and social care services operating across South Hams, West Devon and Plymouth, with additional responsibilities for delivering specialist services to people living in certain parts of Cornwall and Devon. Integrating health and social care means that they can deliver care for people in new ways which are more efficient, with professionals who would have previously worked in individual teams now working together. This way of working helps them to deliver the right care to people, in the right place, at the right time.

Telephone: 01752 268011

Website: https://www.livewellsouthwest.co.uk/help/mental-health

Email: plymouthoptions@nhs.net

One You Plymouth

Are you looking to take the first steps to living a healthier lifestyle? One You Plymouth can help you take the first steps to your new healthier lifestyle, supporting you to make simple changes towards a longer and happier life. One You Plymouth provides tools, support and encouragement every step of the way, to help improve your health and lifestyle by making small changes yourself, or with friends and family.

Telephone: 01752 437177

Website: www.oneyouplymouth.co.uk

Email: oneyou.plymouth@nhs.net

PADS (Plymouth, Anxiety, Depression Support)

P.A.D.S is an informal mental health support group run by adults with mental health issues for adults with mental health issues. It’s somewhere where adults with mental health issues can all come together for coffee and a chat.

Telephone: 07902 528562

Email: kerrymcmanus78@yahoo.co.uk

Western Locality Resource Hub

This is a central source of information about healthcare in West Devon. In the resource hub you’ll find advice and instructions about medical conditions, treatments, medications, care options and hospital details. Discover a range of videos, links, articles and supportive documents that will help you find the answer you’re looking for.

Website: www.westerndevon.info

Samaritans of Plymouth

They offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal.

Telephone: 01752 221 666 (local call charges apply) or 116 123 (this number is free to call)

Website: www.samaritans.org

Email: jo@samaritans.org

Rethink

Rethink provide expert, accredited advice and information to everyone affected by mental health problems.

Telephone: 0300 5000 927

Website: www.rethink.org

Email: info@rethink.org

The Zone

The Zone offers a wide range of information, advice, counselling and support services to young people.

They support over 5500 young people, who come through their doors, each year. Their drop in service, available 6 days a week, supported by a dedicated team of volunteers, offers young people emotional support and information around many issues including housing, sexual health and mental health.

Twitter: @thezoneplymouth

Facebook: @TheZonePlymouth

Telephone: 01752 206 626

Website: www.thezoneplymouth.co.uk

Email: enquiries@thezoneplymouth.co.uk

More services for young people
Elderly Care

Western Locality Resource Hub

This is a central source of information about healthcare in West Devon. In the resource hub you’ll find advice and instructions about medical conditions, treatments, medications, care options and hospital details. Discover a range of videos, links, articles and supportive documents that will help you find the answer you’re looking for.

Website: www.westerndevon.info

Adult Care and Health

Adult care services provided by Plymouth Council.

Website: www.plymouth.gov.uk

Age UK

Age UK is the country’s largest charity dedicated to helping everyone make the most of later life. They believe in a world where everyone can love later life and they work every day to achieve this.

Telephone: 0800 169 2081

Website: www.ageuk.org.uk

Dementia

Dementia UK offers specialist one-to-one support and expert advice for people living with dementia.

Telephone: 0800 888 6678

Website: www.dementiauk.org

Silver Line

Free phone support for older people, 24 hours a day.

Telephone: 0800 4708 090

Website: www.thesilverline.org.uk

Maternity

Midwife Appointments

To book an appointment with the Midwife please contact reception.

Baby Buddy App

Baby Buddy is an award winning mobile phone app for new parents and parents-to-be, created by mums, doctors and midwives.

Download from: play.google.com

Download from: itunes.apple.com

Physiotherapy

Self Referral to Physiotherapy at University Hospital Plymouth

What is self-referral?

This is the new way for patients that are registered with a Plymouth GP to access our physiotherapy service The aim of the new system is to enable patients to activate a referral of treatment without having to visit your GP. Self-referral schemes around the country have shown encouraging benefits to both patients and local health communities. Patients can be seen quicker preventing chronic issues and reducing the need for prescriptions and expensive diagnostic tests. It will also reduce the GP musculoskeletal workload, freeing up appointment slots in their busy clinics. Patient satisfaction with self-referral is high as it encourages engagement and allows patients to state exactly what their symptoms are and how it affects them.

What conditions / injuries do we treat?

Musculoskeletal problems such as neck pain, back pain, muscle strains, ligament strains and arthritis are appropriate for this service. Unfortunately self-referral is not open to patients with neurological conditions such as Multiple sclerosis, Parkinsons, Stroke and respiratory conditions. For treatment of these conditions you would have to be referred by your GP in the normal way and to the appropriate physiotherapy service.

For more information and to self-refer to this service, please visit www.plymouthhospitals.nhs.uk.

Sexual Health

Your Ship

Your Ship is a free and confidential sexual health service run by a friendly and non-judgemental team. The service is open to everyone.

Telephone: 01752 431 124

Website: www.plymouthhospitals.nhs.uk

The Zone

The Zone provide free and confidential sexual health services in Plymouth 6 days a week.

Telephone: 01752 206 626

Website: www.thezoneplymouth.co.uk

Email: enquiries@thezoneplymouth.co.uk

National Sexual Health Helpline

If you would like to talk to someone about a sexual health issue, you can call the national sexual health helpline. Your call will be treated with sensitivity and in strict confidence. The Sexual Health Helpline is open from 09:00-20:00, Monday-Friday.

Telephone: 0300 123 7123

Website: www.nhs.uk/oneyou

Brook

Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year.

Website: www.brook.org.uk

Family Planning Association

They are a sexual health charity. They give straightforward information and support on sexual health, sex and relationships to everyone in the UK.

Telephone: 0300 123 7123

Website: www.fpa.org.uk

Social Prescribing

Wolseley Trust

Social prescribing is designed to support people with a wide range of social, emotional or practical needs, and many schemes are focused on improving mental health and physical well-being. Those who could benefit from social prescribing schemes include people with mild or long-term mental health problems, vulnerable groups, people who are socially isolated, and those who frequently attend either primary or secondary health care.

To make a self referral either phone 01752 203673 or email healthyfutures@wolseley-trust.org.

When emailing please provide the following information:

  • Name
  • DOB
  • NHS No (if known)
  • Address
  • Contact number(s)
  • Email address
  • GP name
  • Practice
  • Brief description of reason for referral
Stop Smoking

One You Plymouth

One You Plymouth Stop Smoking Advisors can support you throughout your quit attempt and will see you until you feel completely confident to remain smoke free. You are four times more likely to quit for good with support.

Twitter: @livewellsw

Facebook: @livewellsouthwest

Telephone: 01752 437 177

Website: oneyouplymouth.co.uk

Quit with help

Everyone has a different reason for quitting, get a personalised quit smoking Plan.

Website: www.quitwithhelp.co.uk

Weight Management

Western Locality Resource Hub

This is a central source of information about healthcare in West Devon. In the resource hub you’ll find advice and instructions about medical conditions, treatments, medications, care options and hospital details. Discover a range of videos, links, articles and supportive documents that will help you find the answer you’re looking for.

Website: www.westerndevon.info

Weight Watchers Plymouth

Each weekly weight loss meeting will include a weigh-in, a group chat and a swapping of support, weight-loss tips and delicious and healthy recipes for you to try back home with family and friends.

Telephone: 03456 777788 (Lorraine Wotton)

Website: www.weightwatcherslocal.co.uk

One You Couch to 5K - Mobile App

The Couch to 5K app has been designed to get you off the couch and running in just 9 weeks. Grab your trainers, download the app and follow the step-by-step instructions.

Download from: play.google.com

Download from: itunes.apple.com

One You Easy Meals - Mobile App

The free Easy Meals app is a great way to eat foods that are healthier for you. You’ll find delicious, easy meal ideas to help get you going if you’re ever short of inspiration.

Download from: play.google.com

Download from: itunes.apple.com

Slimming World

You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.

Website: www.slimmingworld.co.uk

Am I a Healthy Weight?

Calculate your BMI using this NHS Tool.

Website: www.nhs.uk

Health Review and Assessment Clinic

Prescriptions and medicines centre

Prescriptions and medicines centre

How can we help you?

Local Pharmacies

Administration office

Administration office

How can we help you?

Can’t find what you’re looking for?